SECTOR EXPERTISE

Consumer Goods and Services

Align with a strategic partner to navigate disruption and unlock value

We combine bespoke solutions with advisory services to help you adapt to evolving trends and solve regional challenges in this vibrant sector.

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TOTAL DEAL VALUE

R11.7 bn

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DEALS DONE

22

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TOTAL CLIENTS

180

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THOUGHTS FROM OUR LEADERS

Massive disruptions offer unprecedented opportunities – if you know where to look for them

The African Consumer Goods and Services sector is at a critical tipping point. It is facing unprecedented disruptions, but also significant growth opportunities – and the global pandemic has only amplified the challenges already confronting it.

Choice, speed, convenience, health, environmental impact, individualism and personalisation are all rapidly evolving factors, shaking up traditional stalwarts and making them vulnerable to digital incumbents unhindered by legacy infrastructure and its associated costs.

The opportunity in this new consumer-led world lies in how quickly corporates can adapt – requiring a reinvention of the sector as a whole to shape a ‘new normal’ that caters to all socio-economic groups.

At Absa CIB, we recognise that our role is far greater than simply tailoring solutions to the needs of our individual customers. We see ourselves as a strategic partner with a long-term commitment to our clients.

In leveraging data-driven insights on consumer behaviour, along with our deep knowledge and on-the-ground presence in African markets and our long-standing sector networks and relationships, we’re able to advise and support our clients to meet their operational requirements and growth ambitions.

And in the midst of the uncertainty of the global pandemic, we have further extended balance sheets, demonstrating our commitment to both the industry and our clients, as well as the long-term view we adopt in our relationships as we journey a brave new world together.

Isana Cordier

Head: Consumer Goods and Services

Latest insights

Data-driven insights on the trends impacting this evolving sector.

CONSUMER INSIGHTS

Are retailers ready for the huge shift in consumer behaviour?

Amid constrained trading conditions, are retailers ignoring the fact that consumer behaviour is shifting?

CONSUMER TRENDS

Empowered with information, consumers are reshaping retail

Today’s consumer is highly connected and empowered with choices that they can access at the click of a button.

TEXTILE INDUSTRY INSIGHTS

Is the South African textile industry revival beginning?

A boost for the local textile industry could alleviate unemployment and add valuable skills to the market.

CONSUMER INSIGHTS

South Africa’s consumer sector has to adapt and re-invent to survive the new normal

Can the consumer goods and services sector re-invent and re-birth itself? Its survival might depend on it.

EVENT

The 2020 Absa Consumer Conference goes virtual

Addressing Africa’s consumer environment in a COVID-19 world is critical. Absa will unpack key focus areas in live webcasts between June 2020 and the end of the year.

CONSUMER INSIGHTS

Absa Pocket Flow gives merchants a clear view of their customers

Isana Cordier reveals the breadth of consumer data available to retailers

CONSUMER INSIGHTS

Digital footprints show retailers what shoppers are waiting to buy on Black Friday

Isana Cordier unpacks the trends around Black Friday based on data

OUR TRACK RECORD

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