How Absa CIB’s Digital Lab drives collaboration, experimentation and research Download White Paper Absa | Corporate and Investment Banking > Insights and Events > Digital Lab White Paper 2023 “Technology is a huge part of the game. Part of the cultural mindset that we have to break down is thinking of ‘IT and The Business’. IT is part of the business.” Richard Southey, Chief Digital and Experience Officer at Absa Corporate and Investment Banking TX Digital Labs White Paper The key to success in the digital age lies in creating exceptional client and colleague experiences by focusing on value creation at speed and at scale. To facilitate value creation within Absa Corporate and Investment Banking (CIB), we have developed a human-centric CIB Digital Lab, which will support and inform the business’s digital future by 2025. The CIB Digital Lab will run a series of experiments to understand what CIB’s digital future looks like, using approaches like design thinking and digital twinning to fully understand the human experience in the digital future. The CIB Digital Lab draws on the principles of co-creation, culture and community to support the bank’s social responsibilities through its talent development work. “By tapping into our academic partnerships, Absa CIB has early access to the talent pipeline,” says Niren Mungar Ram, Head: Digital Strategy, Research & Experimentation, Absa Corporate and Investment Banking. “The CIB Digital Lab elevates that to be even closer to the organisation’s external talent acquisition processes.” For more information: Contact Niren Mungar Ram Head: Digital Strategy, Research & Experimentation, Absa Corporate and Investment Banking Related articles Unlocking your potential with insight and sustainable solutions. RISK MANAGEMENT A digital lab to drive social change How the Absa CIB Digital Lab draws on principles of co-creation, culture and community to support the bank’s social responsibilities Read more Download White Paper Unlocking your potential with insight and sustainable solutions. Absa CIB Digital Lab White Paper 2023 Download White Paper
