Spyware

Spyware involves the use of malicious software to covertly infiltrate computers or networks with the intent of collecting sensitive information. The information collected can then be used by fraudsters to commit fraud, including unauthorised access to bank accounts, theft of corporate data, and manipulation of financial transactions.

How it happens and red flags to look out for

• You unintentionally install spyware when opening infected email attachments or websites, Clicking on malicious links or pop-ups or downloading free software or apps from untrusted sources.
• Spyware secretly monitors user behaviour, collects data, and sends it to a third party without your consent. It monitors browsing habits, captures screenshots, accesses camera/microphone, tracks location, collects files or clipboard data etc.
• Unlike Keylogger it collects many types of data, not just keystrokes.

How to respond and protect yourself or organisation

• Delete unknown or suspicious apps/extensions.
• Once you notice any unknown files and applications notify your IT department.
• Keep your software and operating systems updated.
• Avoid clicking suspicious links or downloading from unknown or verified sites.

Reporting options

• To report fraud-related incidents, please email cibfraud@absa.africa
• To report phishing incidents, please email secmon@absa.co.za
• To report a matter after business hours, please contact our Fraud Hotline on 0860 500 703 or 010 211 3117.